Privacy Policy
At Spare Mover (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices.
1) Information We Collect
When you visit or shop on sparemover.com, we may collect:
a) Personal Information
Name, email address, phone number
Billing and shipping address
Account details (if you register)
b) Order & Payment Information
Products purchased, order value, delivery preferences
Payment status and transaction reference
Note: We do not store full card details on our servers. Payments are processed securely through our payment gateway.
c) Technical Information
IP address, browser type, device information, pages visited, and referral/source
Cookies or similar technologies (see Section 6)
2) How We Use Your Information
We use your information to:
Process orders, payments, shipping, and delivery
Provide customer support and respond to queries
Send transactional updates (order confirmation, shipment, delivery, return/refund updates)
Improve our website performance, user experience, and product catalog
Detect, prevent, and investigate fraud or unauthorized activity
Meet legal and regulatory requirements
3) Sharing of Information
We do not sell your personal information.
We may share limited information with trusted service providers only as needed, such as:
Payment gateway / processors (to process payments)
Shipping/courier partners (to deliver orders and provide tracking)
IT/hosting and analytics tools (for website performance and security)
These partners are required to protect your data and use it only for providing services to us.
We may also disclose information if required by law, regulation, legal process, or to protect our rights and customers.
4) Data Security
We use reasonable and industry-standard security measures to protect your information. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.
5) Data Retention
We keep your information only for as long as necessary to:
complete orders and provide support
comply with accounting, tax, and legal obligations
resolve disputes and enforce agreements
6) Cookies & Tracking Technologies
We use cookies and similar technologies to:
remember your preferences and cart
enable core site features
understand traffic and improve performance
You can manage or disable cookies in your browser settings. Disabling cookies may affect certain website features.
7) Your Rights & Choices
You may request to:
access, correct, or update your personal information
delete your personal data (subject to legal/transaction requirements)
opt out of marketing messages (transactional messages may still be sent)
To exercise your rights, email us at support@sparemover.com.
8) Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of third-party websites. Please review their policies separately.
9) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
10) Contact Us
If you have questions about this Privacy Policy, contact us:
Spare Mover
Email: support@sparemover.com
Phone: +91 84190 08700
Address: Shop No-RJT.0020A, Community Center, Wazirpur Industrial Area, North West Delhi, Delhi, 110052, India